YCMC Reviews
Based on 20 customer reviews and online research, ycmc.com has a consumer rating of 2.1 out of 5 stars, indicating that most customers are not satisfied with YCMC.
5 Stars(4)
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4 Stars(1)
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3 Stars(1)
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2 Stars(1)
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1 Star(13)
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How would you rate YCMC?
Top Reviews
Terrible service & if you send email their very rude. I’m still waiting on my package that hasn’t even been shipped yet. Their excuse is Covid . . . But if you wanna be a top dawg in this business you gotta know how to deliver under pressure & they can’t . . . They had shoes listed on sale so I brought with a discount but I believe they don’t have the shoe in stock so killing time ! Poor business , I wouldn’t be surprised if I don’t get a refund & my package never come. I will update but as of now it’s looking real scammy
I ordered online 3 times from here. After waiting about 3 weeks for each order, I get an email that they are out of stock. They hold their stock in their brick and mortar stores and try to sell out from there. If you try to order online they might only send it to you if they have overstock, otherwise they send you a cancellation.
Customer Reviews (20)
My timberlands were delivered 12 later from the scheduled delivery date. Ok cool...I work for fedex so I understand. Nooooow what I don't get it to why one boot has a wear crease in it and the other looks looks it has a pinky toe impression in it. I think they sold me used shoes. I do have pictures.
I placed an order in the beginning of FEBRUARY. They tried to deliver my package but since I wasn’t PHYSICALLY there they didnt leave my package and left a note saying I had to go pick it up. I work two jobs so I was unable to pick it up. I let 3 days go by and they still didn’t try to redeliver. I contacted YCMC letting them know I wanted my refund for this order. The lady said once they receive the package I will get my refund. After a week I receive an email saying this package was delivered. Again I had already said I no longer wanted this package. I’m not sure why or what happened that this package was still “delivered” but I did not receive it. I get home after 7PM and there was NOTHING there. So I contacted YCMC again and they are rude and inconsiderate. It is now MARCH 10th and I JUST received an email from them saying they refunded the order but they can no longer ship to my address. My experience was horrible and I don’t recommend ordering from this website at all. I didn’t get my items and it took them OVER a month to give me my refund.
This is to reply to their comment underneath my review which is FALSE because I have PROOF of ALL the emails to YCMC since the BEGINNING of FEBRUARY! They are upset they are wrong and can’t accept that they messed up. This definitely shows these people do not care for the customers and I will definitely make sure I tell people not to order from this place!
Trash third party site that will sell items not even in stock and will make you wait weeks upon weeks upon weeks while they search for it at a price to make money. If not your order will be canceled
I came back to erase my initial response because I have received my product and I satisfied so I can’t speak for everyone else but all I can do is be a man about my experience and practice more patience and bare with the pandemic situation that our whole society is dealing with and I’m happy to say that I’m satisfied with my merchandise so who ever may read this message can know that it maybe out of their hands as they are saying
I placed an order off a recommendation from a friend when they had their restock of the fire red Jordan 5’s on December 22, I haven’t received any updates yet, I have emailed and have yet to get a reply. It is January 1st.
I placed order on December 12th just received email saying it was shipped on December 17th my problem is if all customers are complaining and it’s a known fact of usps being behind why not change shipping method to better serve customers! This is a total disappointment for the holidays and I want order from here again!
It is now Dec. 19, and I still haven't recieved my package which I ordered on Dec. 4th. 15 days and still nothing. This sucks. I wanted to have my s*** before Christmas, and I figured 21 days ahead was plenty of time. It was for Finishline! They need to change the name to YJFU, cause You Just F***** Up if you ordered from them! Never Again!
Ordered masks, what a joke, there on Thier way, ok, when, don't know, you know the usps sucks, not our problem, paid 9.00 shipping fee, posting review all over the web!
Process seems really slow. I ordered from YCMC and Finishline on Dec. 4th. I've been tracking my order with Finishline. It'll arrive tomorrow, Dec. 9th. YCMC, on the other hand, I have no idea when its coming. Dont even think its been shipped, and they charge $10 for shipping! That doesn't really make for the best experience!
Wow thank you YCMC! It only took 1 week for my "NB 997 sport black with hi lite" to get here after I ordered it, that was fast shipping! and they look awesome! Again thank you YCMC.
Started getting suspicious after several days with no communication, no shipping info, no tracking number, no arrival date. Spent well over $300 on 3 pairs of sneakers and decided to check on the order. I had the overwhelming displeasure of dealing with "email support supervisor" no idea how he has a job there or if he actually has vested interest in this company. As you can imagine after reading other reviews on company workers... the guy was offensive, nasty, called me a bully and said I was profound in my language. These guys are clearly scams. He claims now to have cancelled my order. What a huge scam and joke operation. I was initially so happy to find another new spot I thought would be up and coming but after these reviews and my personal experience, I would never ever buy or recommend these criminals after they wasted my time. I had a recent surgery and it is critical to get new sneakers and now I have to wait for refund (if it happens) and to re-shop... total can be weeks more delayed, I will sue these guys if my foot surgery gets compromised because of these scammers and not having footwear on time.
updated after reply:
As you can see this vendor makes the same feeble attempts to discredit honest reviews left by burnt customers. Bla, Bla Blahhh. I went elsewhere, placed order, got receipts, got estimated shipping, received update less than 24 hours 2 of 3 pairs already shipped, other pair shipping shortly. Tracking from other vendor also properly provided.
With "70 years" and so many stores (39), you would think you know something about ethics, customer service and being a proud and happy seller. Instead, I was faced with an obnoxious, mean, horrible person (clearly their long time employee and not someone new) that all the while and even here, tried to drag me through mud. Yes customers when faced with theft, may slip up and remind you verbally what a slum business they are dealing with and you are running. Don't be fooled or mistaken, this company is the spitting perfect image of a scam company, one that will in a matter of time be closed up by the FTC among others. I will relentlessly pursue BBB, consumer affairs, the FTC, the public... all to fine, boycott and shut down this operation.
**the "facts" of my order are quite simple... I ordered over $300 in footwear... a few days went buy with no updated communication as you get with every other online vendor under the sun, decided to reach out in case I missed an email and asked for an update.... and that is when the schizophrenia of this representative kicked in. Nothing short of the worst attitude with no regard for my or my purchase. Almost a threatening tone. I would love for him to meet me one on one and see if his attitude is the same... I seriously doubt it as he is a digital gangster LOL. BEWARE, YOU BEEN WARNED!!!
I ordered a pair of sneakers for my kid,shipping was a bit slow but I received them.
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